How to confirm whether the router is connected to internet through Diagnostic function
User Application Requirement
Updated 06-29-2022 02:51:54 AM
363488
363488 This Article Applies to:
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For instance, if you want to check the connection of the www.google.comyou can achieve it through Diagnostic.
Step 1
Open a web browser and type http://tplinklogin.netor the default IP address of your router in the address bar (The default IP address is at the bottom of the router. Usually it’s http://192.168.0.1 or http://192.168.1.1).PressEnter.
 Step 2
Type the username and password in the login page, the default username and password are both admin.
 Step 3
Click System Tools and Diagnostic.
Step 4
Select one of the diagnostic tools: Ping.
Note: Ping troubleshoots connectivity, reachability, and name resolution to a given host or gateway.
Ping:
Step 5
Select the diagnostic tool: Ping.
 Step 6
Type the IP Address/Domain name of the PC/server you want to ping the IP Address/ Domain Name.
 Step 7
Click Start to diagnose. The following result indicates the connection is ok.
 Note:
If it’s successful to ping an IP address while not successful to ping the domain name, it’s a DNS issue.
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You may go to Network---WAN to change the DNS server to 8.8.8.8---Save.
Pinging the domain name would be successful after you change the DNS server.
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